Social media is experiencing phenomenal growth with 62% of internet users reporting to use social media. Facebook, Twitter, YouTube, instant messaging, video conferencing, web meetings: these and many other collaboration and social media platforms are now an everyday part of people’s lives around the world.
User generated content, reviews and recommendations become increasingly important in any industry as these are more trusted than content produced by organisations. As a business you have to enable and moderate what users tell about your business on social media.
At Smarter About we consult companies on how to leverage the power of social media. We help them setup their social media strategy and train them in the daily use of their social media accounts.